Hoshin Kanri Planning Principles

 Hoshin planning is not a strategic planning tool in itself, but can be thought of as an execution tool for deploying an existing strategic plan throughout the organization, although it can facilitate the strategic planning process. It does depend on having a clear set of objectives articulated by the Chief Executive/Company President. Application of Hoshin Kanri will then translate the strategic intent into required day-to-day actions and behaviours. Hoshin planning principles are formulated around companies knowing what their customers will want in five to ten years, and understanding what needs to be done to meet and exceed all expectations. This requires a planning system that has integrated Deming’s “Plan-Do-Study-Act” language, and activity based on clear long-term thinking. The measurement system needs to be realistic, with a focus on process and results and identification of what’s important. Groups should be aligned with decisions taken by people who have the necessary information. Planning should be integrated with daily activity underpinned by good vertical and cross-functional communication. Finally, everyone in the organization should be involved with planning at local levels, to ensure a significant buy-in to the overall process. Figure 5.3 shows a model of the Hoshin planning system.

The major elements of the model can be summarised as:
•     Five-year vision :  This should include a draft plan by the president and executive group. This is normally an improvement plan based on internal and external obstacles, and revision based on input from all managers
on the draft plan. This enables top management to develop a revised vision that they know will produce the desired action.
•     The one-year plan:  This involves the selection of activities based on feasibility and likelihood of achieving desired results. Ideas are generated from the five-year vision, the environment and ideas based on last year’s performance. The tentative plans are rated against a selection of criteria and a decision made on the best action plans.
•     Deployment to departments: This includes the selection of optimum targets and means. It focuses on the
identification of key implementation items and a consideration of how they can systematically accomplish the
plan. The individual plans developed are evaluated using the criteria that were used for the one-year plans.
•     Detailed implementation:  This is the implementation of the deployment plans. The major focus is on contingency planning. The steps to accomplish the tasks are identified and arranged in order. Things that could go wrong at each stage are listed and appropriate countermeasures selected. The aim here is to achieve a level of self-diagnosis, self-correction and visual presentation of action.
•     Monthly diagnosis:  This is the analysis of things that helped or hindered progress and the activities to benefit from this learning. It focuses attention on the process rather than the target and the root cause rather than the symptoms. Management problems are identified and corrective actions are systematically developed and implemented.
•     President’s annual diagnosis: This is the review of progress to develop activities which will continue to help each manager function at their full potential. The president’s audit focuses on numerical targets, but the major focus is on the process that underlies the results. The job of the president is to make sure that management in each sector of the organization is capable. The annual audit provides that information in summary and in detail.